Privacy Policy
Introduction
At Cast and Catch, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
Information We Collect
Personal Information
We may collect the following details when you place an order or contact us:
- Name
- Contact number
- Email address
- Billing and delivery addresses
Payment Information
Payments are processed securely through our payment gateway.
Cast and Catch does not store your full card details.
Website Usage Data
We may automatically collect certain information through cookies and analytics tools, such as:
- IP address
- Browser type
- Device information
- Pages visited and browsing behaviour
How We Use Your Information
We use the information collected to:
- Process, fulfil, and deliver your orders
- Communicate with you regarding purchases, updates, or inquiries
- Improve our website functionality and enhance customer experience
- Meet legal and regulatory requirements
- Detect and prevent fraudulent activity
Data Protection
We implement reasonable technical and organisational safeguards to protect your information from unauthorised access, alteration, or disclosure. While we take appropriate steps to secure your data, no online transmission is entirely risk-free.
Sharing of Information
We do not sell or rent your personal information.
Your data may be shared only with:
- Trusted service providers, such as payment processors, couriers, website hosting providers, and analytics services. These partners receive only the information necessary to perform their services.
- Legal authorities, if required by law or to protect our legal rights.
Cookies
Our website uses cookies to improve browsing, analyse traffic, and enhance user experience.
You may disable cookies in your browser settings; however, some website features may not function correctly without them.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request corrections to inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your data where legally applicable
To exercise these rights, please contact us using the details below.
Contact Information
If you have questions about this policy or how your personal information is handled, please contact:
Cast and Catch
Email: info@castandcatch.co.za
Tel: 031 002 6126
Policy Updates
We may update this Privacy Policy periodically. The latest version will always be published on our website. Continued use of our website constitutes acceptance of any updated terms.