Terms and Conditions – Cast and Catch
These Terms and Conditions apply to all purchases and use of the website www.castandcatch.co.za. By placing an order or using this website, you agree to the terms outlined below.
Business Details
Cast and Catch operates from 71 Old Main Road, Hillcrest, Durban. We sell fishing gear, accessories, apparel, and related outdoor merchandise as displayed on our website. All product descriptions, prices, and stock details are provided on the relevant product pages.
Orders and Payments
All purchases are completed and paid for online through this website. Payment must be made in full before your order is processed and dispatched.
It is your responsibility to ensure that all order details (products selected, quantities, delivery address, and contact information) are correct at the time of checkout.
Once an order is placed and payment is made, it enters processing. Orders may only be cancelled before dispatch. After dispatch, our returns policy will apply.
Refunds, Returns and Exchanges
Refunds and returns are handled in accordance with our Returns Policy. Products may only be returned if they meet the required conditions, including being unused, undamaged, and in their original packaging.
No refunds are provided for orders delivered to an incorrect address supplied by the customer.
Approved refunds will be processed at Cast and Catch’s discretion and only after the returned item has been inspected and verified.
There are no partial refunds or credits for cancelled orders after dispatch.
Product Suitability
By purchasing any product from Cast and Catch, you do so at your own discretion.
It is your responsibility to ensure that the item you select is appropriate for your intended use, experience level, and equipment compatibility.
We make every effort to provide accurate product information, but we cannot guarantee that a product will meet your specific expectations if not used as intended.
Privacy and Communication
We collect only the personal information required to fulfil your order, such as your name, address, email address, and contact number.
By placing an order, you consent to receive emails related to your purchase, including order confirmations, shipping updates, and follow-up communication where required.
Your personal information is handled carefully and will not be shared with third parties except where necessary to complete your order—for example, payment providers, shipping companies, and essential service partners.
Website Use
You may use this site for lawful purposes only. You may not copy, modify, reproduce, or distribute any content from this website without permission.
We make reasonable efforts to ensure that all product information, stock levels, images, and pricing are accurate. However, errors may occur, and we do not guarantee that all information is always current or error-free. We reserve the right to update or correct content, pricing, or stock information at any time without notice.
Liability
Cast and Catch is not responsible for any loss, damage, injury, or inconvenience arising from:
- use of this website,
- reliance on product information, or
- any purchase made through the site.
By placing an order, you accept full responsibility for your choice of product and its use.
To the fullest extent permitted by South African law, Cast and Catch will not be liable for indirect or consequential losses.
Changes to These Terms
We may update these Terms and Conditions from time to time. Continued use of the site or placement of an order after updates means you accept the new terms.